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Recent questions from F.A.Q
I got the CloudFront CDN set up and working but I can't save the settings on the publitio site, getting the following error: Error 422: Verification failed. Please create CNAME Record for 'cdn.vapefuse.com' pointing to 'media.publit.io.' Could you please let me know how I can fix this. Thank you in advance.
I have just checked https://cdn.vapefuse.com it's working
We manually enabled it also in your account no need to do anything else.
I would like to have 2 domains protected but I don't seem to be able to do so. I have added both in the settings but the second one isn't working. The video says it can't be used on this domain.
Please advise.
Only the first domain is working. I have added another domain on another row and it's not seeing it. Please advise as I have a course for sale that now has no videos.
Hi, kindly is it possible to do a video blog / page using Publitio, I want to be able to upload all video to Publitio and share them on wordpress page as Video grid.
Is it possible to achieve that?
That's great thank you a lot :)
There is a setting under the media file but it seems to do nothing.
I am facing the same issue here
I cannot seem to set up the CNAME.
When I attempt to set a subdomain with either media.domain or cdn.domain, I get and error that says those ID have already been used.
When I attempt to set subdomain with anything else, I get the following error:
"Verification failed. Please create CNAME Record for 'pub.spectruminteractivegroup.com' pointing to 'media.publit.io.'"
My DNS host will not allow me to add the trailing dot on 'media.publit.io.' so I don't know if that is the problem or not.
As I can see your CNAME is set up and its working only SSL is not working yet but we will issue SSL during the day
Please review screen capture video below and let me know why are we getting this error
https://saveinstant.d.pr/yvOPc4/XlJvHXE2KO
Just don't touch tags for now no need to select them at all, we will make update on this error soon.
Can videos be locked to a ClickFunnels account? I know they can to a domain, but what if I need them in a ClickFunnels product and only available on there?
You can add that domain if I am right I can't figure out exact steps you need to take if you can elaborate it little bit more.
I recently embedded 30 + videos on my website using the embed code. Now most of the videos display Private File Invalid Access Token.' How did I fix this asap? How do I prevent this from happening again?
It works .. I faced the same issue with Rebecca, I tried Nemanja suggestion. What it did: 1) https://publit.io/dashboard/settings --> enable domain level protection --> type domain name of my website into the box 2) turn video files from private to public. the video on my website play again. there is no need to update or delete the old access token at my website level.
Hello, I am trying to decide whether to upgrade my plan, but am concerned about API/service outages. On multiple occasions, I have tested API calls with a testing signature generated in my dashboard, using the provided Postman collection, only to receive a 500-level HTTP response code and an HTML page saying "Something went wrong on our part..."
The first time this occurred was with the [GET] files/list endpoint. I tried again the next day and it worked fine. The second time I encountered this was just now, with the [POST] files/create endpoint. These incidents are one week apart, both occurring in the early morning hours in my local time (America/New_York). It almost feels as though there has been some kind of scheduled but unannounced downtime/maintenance window, but I don't know if that would make me feel much better than if this were a random failure. Both are concerning. Hopefully you can enlighten me!
Oh good we were breaking head on our tests as it was always working. Good to know that you figured out the issue.
I will send this info to dev team to read maybe they can make an update if needed.
Is there an SDK or way of using the API to allow users/audience to upload video content (via a web page form) to Publitio which associates their personal details (via the form) with the video file?
You have option to use SDK's https://publit.io/docs/#introduction here is more info where you can read.
Now for storing users data that should happen on your side and inside of your database, but you can use publitio in some capacity,
by generating folder for each new user with his username.
So creating folder : yourwbsitename/myuser1/myuser1profile.png
Reach us via chat support button on the left side if you need help.