Recent questions from F.A.Q

How do I preview the thumbnail for my video? My video is uploaded and available but I cannot see the thumbnail for it. I have checked the upload details to ensure everything is enabled to allow thumbnails and it is. Can you tell me how to preview the thumbnail and change it if necessary please? 


Also, if I have 5 videos of different resolutions, do I also get 5 thumbnails at the same resolution?

Thanks

BY Steve Sargeant 1088 1
Nemanja Divjak
Nemanja Divjak
Oct 15, 2019

Hi you don't need to have 5 resolutions, to preview thumbnail it's enough to click on view icon of the video, to change it you can follow this steps https://media.publit.io/file/PublitioTutorials/How-to-change-thumbnail.mp4
I recorded video that you can watch.
If you copy Source or Player Embed code make sure to update it after you change thumbnail as that code has hard coded link to thumbnail so you will need new embed code. If you used Iframe it is automatic.

Hi,

Where can I download  your offloading wp plugin ?

Thanks

BY Minh Bao 1001 1
Nemanja Divjak
Nemanja Divjak
Oct 15, 2019

It's not yet live it will be in few days.

How do I embed a player on a landing page and have it play automatically

BY Kathy White 1023 1
MajaKisic
MajaKisic
Dec 01, 2020

Hi,

I suggest taking a look at this explanation about how to embed player https://support.publit.io/hc/en-us/articles/360007775257-How-to-embed-player-on-a-website-
On this link, you can find more about player controls https://support.publit.io/hc/en-us/articles/360007775257-How-to-embed-player-on-a-website-

Just wondering if there is a search feature that I don't see for this section. It would help me find answers instead of asking what others have asked and you've answered.


BY Stephen O'Bryan 1032 1
help search FAQ
Publitio
Publitio
Dec 22, 2019

there is a search now at dashboard area https://publit.io/dashboard

5 years ago You Tube Video

Hi

I'm using publitio for videos on my website, to keep everything consistant can I use this player for youtube video?

Thanks

BK

BY Bhupinder 979 4
Ed Ferrigan
Ed Ferrigan
Oct 10, 2019

YouTube host videos just like Publitio. You choose a host to store your videos.

I have a very short mp3 file that I've uploaded, but it is currently over 200k and it really needs to be less than 50k as it is only 6 seconds long. I figure it is probably in 256kbps format. How can I convert it to 32kbps or 64kbps using Publitio? I can do it in my normal audio editor, but wondered if I could save me having to do that.

BY Paul Smithson 1086 1
Milica
Milica
Nov 30, 2020

Hi @Paul Smithson Have you tried to create a new version of your audio file? A different version of the same file might be 'slimer' in terms of size. After you uploaded your file to Publit.io, open the file and hit 'Create Version' here you can convert your original file to some other formats like mp3, wav, ogg. Also, changing the quality of the file version can decrease the file size.

5 years ago MKV support

Trying out video uploads before getting it on AS. The MKV which I uploaded can't seem to play. When I uploaded a different video in MP4, that has no issues.

BY Danny 1011 2
convert mkv
Danny
Danny
Oct 04, 2019

Hey Nemanja, file link here; https://media.publit.io/file/Mz5h1oLP.mp4

When attempting to convert a URL from a .pdf to .jpg | .jpeg | .png I get the message "File Version Creation Failed" 


The original file that I'm attempting to convert was created over two weeks ago.

BY Stephen O'Bryan 1085 1
Nemanja Divjak
Nemanja Divjak
Oct 02, 2019

Can you share link and what you tried to get ?

How do we add users?

BY James McGlade 1065 2
Peter Callender
Peter Callender
Jul 07, 2020

Hi Nemanja.

Has team access been added yet please?

I'm facing this error while trying to upload .ico files. Error uploading file filename.ico: Only images, videos and audio files are supported. Can i not upload .ico files ?

BY Ron Passaro 1204 2
format ico extension
Nemanja Divjak
Nemanja Divjak
Sep 30, 2019

Documents: pdf