Frequently asked questions
Ask a Question
Recent questions from F.A.Q
Hi, how do you bulk change privacy settings?
My videos are showing private file invalid token even though I allowed my domain in settings
You can do that on https://publit.io/dashboard/files page
Select all videos you want to edit and Icons for mass edit/moveToFolder/Delete will show up
Go for mass Edit Files options, and change privacy there
Why is the chat support never available and email requests are not answered?
I´ve been waiting for a long, long time (months) already for one of these request and it gets annoying just not being able to get any response whatsoever even after weeks (or months). Really disappointing. I suggest if you want to play on a professional level and want to make money with publitio you better improve on your support.
That looks so much better! Thanks for listening and implementing! Keep on rocking!
How
We support just pixels at the moment
When will you be introducing DRM for protection of digital assets or your platform?
That would really be useful feature and incentive to buy. I want to be able to disable screen capturing on my website and this can only be done through DRM protections such as Netflix uses.
Hi,
I've successfully uploaded 4 videos, but my fifth one just won't upload successfully. It starts out fine, but when it reaches the 100%, the video just disappears. I've tried re-uploading several times, closing the computer and restarting, but still it won't upload this video. I don't understand why. I still have lots of space left, and the video is smaller than my other successfully uploaded videos, so it cannot be a problem with the file size either. I'm not sure what else to do now. Please help. There must be a glitch.
I’m experiencing the same problem. Won’t allow me to upload a single video. I’ve tried so many times even using a different computer but no luck. It must be a glitch. Pls look into this and resolve asap
Is there a way to lock down a video to prevent people from not viewing without paying?
we sell videos and do not want them shared
Hi @Al You can turn on domain level protection for any file uploaded to Publit.io and protect your videos from being viewed on any other domain but the ones you listed. I can suggest you some sort of a paywall that will protect your materials in general and maybe show only a short preview or thumbnail (you can generate both with Publit.io).
Hope that helps
Hi,
Just asking if you consider integrating Publitio with any cloud provider (?).
eg. have a "Publitio" folder in a particular cloud/desktop and Publitio to grab files from there.
OR (if easier)
Own Publitio desktop sync?
I'll try learn using the api, but cloud integration/sync would be great simplification really :).
Just asking,
Thanks
Ok, I see on roadmap - Q1 2020
https://trello.com/b/Z28HhZe0/publitio-development-road-map
pCloud would be a great option as well :)
How to Play Video play a video in-line (sometimes useful for user son iOS), Instead of playing full screen in IOS devices
Enable Inline Video Playback
When you want to display short-form content, it is more optimal to play your video inline. Use <video playsinline> to play videos inline.
Without the playsinline attribute, videos must be in full-screen mode for playback on iPhone. If videos do play in full-screen mode, they will continue to play inline when the user exits full-screen mode, even if the video element doesn’t contain the playsinline property.
Inline play is by default now included in the player code that you copy from Publitio
Getting JSONError while using Python lib to create image from URL.
https://ca-times.brightspotcdn.com/dims4/default/e9c65b4/2147483647/strip/true/crop/949x534+0+0/resize/1200x675!/quality/90/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F83%2Fba%2F200721bb0317e23e3e60a917b702%2Fhoyla-lat-el-lausd-aprueba-un-plan-para-revela-001
That is double url, one with cdn, other with url on aws
pass simple url as file_url param to do remote upload (we do support urls with query params from aws, but what you have pasted is a mess of a url - not wonder it does not work)