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Recent questions from F.A.Q
I have just offloaded more than 700 files (images, video, audio, and pdf) to my Publitio account. The files were uploaded to the root folder and then I created several folders in Publitio’s Media Library to enable me to manage my assets better. All those images on my site, which have been moved to folders, are now replaced by a black background, on which is displayed "the file ‘…….jpg’ does’nt exist." How can I resolve this issue without moving back hundreds of files to the root folder, thus making my media files cumbersome to manage?
Hi, what you did basically you moved files and they are not any more on their path where they were so it's like you deleted them.
Same thing would have happened if you tried to organize WordPress files after they were uploaded via FTP.
What you need to do is go to Publitio Offloading plugin and click Sync button in order to Resync files.
If you move files you will have to resync every time.
Getting JSONError while using Python lib to create image from URL.
https://ca-times.brightspotcdn.com/dims4/default/e9c65b4/2147483647/strip/true/crop/949x534+0+0/resize/1200x675!/quality/90/?url=https%3A%2F%2Fcalifornia-times-brightspot.s3.amazonaws.com%2F83%2Fba%2F200721bb0317e23e3e60a917b702%2Fhoyla-lat-el-lausd-aprueba-un-plan-para-revela-001
That is double url, one with cdn, other with url on aws
pass simple url as file_url param to do remote upload (we do support urls with query params from aws, but what you have pasted is a mess of a url - not wonder it does not work)
Hi, how do you bulk change privacy settings?
My videos are showing private file invalid token even though I allowed my domain in settings
You can do that on https://publit.io/dashboard/files page
Select all videos you want to edit and Icons for mass edit/moveToFolder/Delete will show up
Go for mass Edit Files options, and change privacy there
Why is the chat support never available and email requests are not answered?
I´ve been waiting for a long, long time (months) already for one of these request and it gets annoying just not being able to get any response whatsoever even after weeks (or months). Really disappointing. I suggest if you want to play on a professional level and want to make money with publitio you better improve on your support.
That looks so much better! Thanks for listening and implementing! Keep on rocking!
How
We support just pixels at the moment
When will you be introducing DRM for protection of digital assets or your platform?
That would really be useful feature and incentive to buy. I want to be able to disable screen capturing on my website and this can only be done through DRM protections such as Netflix uses.
Hi,
I've successfully uploaded 4 videos, but my fifth one just won't upload successfully. It starts out fine, but when it reaches the 100%, the video just disappears. I've tried re-uploading several times, closing the computer and restarting, but still it won't upload this video. I don't understand why. I still have lots of space left, and the video is smaller than my other successfully uploaded videos, so it cannot be a problem with the file size either. I'm not sure what else to do now. Please help. There must be a glitch.
I’m experiencing the same problem. Won’t allow me to upload a single video. I’ve tried so many times even using a different computer but no luck. It must be a glitch. Pls look into this and resolve asap
Is there a way to lock down a video to prevent people from not viewing without paying?
we sell videos and do not want them shared
Hi @Al You can turn on domain level protection for any file uploaded to Publit.io and protect your videos from being viewed on any other domain but the ones you listed. I can suggest you some sort of a paywall that will protect your materials in general and maybe show only a short preview or thumbnail (you can generate both with Publit.io).
Hope that helps
Hi,
Just asking if you consider integrating Publitio with any cloud provider (?).
eg. have a "Publitio" folder in a particular cloud/desktop and Publitio to grab files from there.
OR (if easier)
Own Publitio desktop sync?
I'll try learn using the api, but cloud integration/sync would be great simplification really :).
Just asking,
Thanks
Ok, I see on roadmap - Q1 2020
https://trello.com/b/Z28HhZe0/publitio-development-road-map
pCloud would be a great option as well :)
rezize video
Hi,
How to resize an image or video you can find on this link https://support.publit.io/hc/en-us/articles/360007786657-How-to-resize-images-videos-